Information Technology Specialist

News for WLIO
Lima, Ohio

posted on March 17, 2017

job posting:

Information Technology Specialist By Joe Sharpe, Digital Content Manager Your Hometown Stations, a broadcast television station with ABC, CBS, FOX & NBC affiliates located in Lima, Ohio, is seeking an Information Technology Specialist to assist the Information Technology Manager, as directed, by performing ongoing, day-to-day maintenance of the company’s multi-platform computer, communications, and network systems. The IT Specialist will provide general and technical support assistance to users of the company's local, wireless, Internet and Intranet networks and all related computer and software programs. The position will also help to ensure stable operation of computer systems and services, including monitoring and supporting of servers. RESPONSIBILITIES / ESSENTIAL FUNCTIONS: Desktop / End User Support Setting-up and upgrading computer systems for end users Perform regular installations and updates for IT hardware and software systems Upgrade and maintain computer anti-virus on the network to ensure data security and protection Troubleshoot and resolve computer and other IT equipment problems and malfunctions Provide troubleshooting for web browsers, Microsoft Office Suites, and other hardware and software applications Provide end user application training as needed Provide IT support and service to end users Network / Infrastructure Support Perform regular installations and updates for network hardware and software systems Provide day-to-day server support to improve workflow Manage regular backup, storage, and retrieval functions of critical data Maintain and troubleshoot network printers, network firewalls, network servers, and other company networked systems Troubleshoot and resolve network equipment problems and malfunctions Manage administration of user accounts including email, remote access, etc. Maintain and troubleshoot LAN/WAN connectivity issues Monitor information technology systems for proper operation and working conditions Identify and resolve technical issues to reduce downtime Policy / Procedure / Strategy Assist with planning, implementing, and documentation of IT policies and procedures Assist with planning and implementation of network / infrastructure growth Assist with aligning business strategy with IT strategy Education & Experience Degree in computer/information technology and/or commensurate work experience desired Microsoft and CompTIA preferred Windows server 2008 / 2008 R2 / 2012 (including Active Directory & Group Policies) Microsoft Hyper-V Windows 7 / 8 / 10 Mac OS Microsoft Office suites 2007 / 2010 / 2013 Workstation cloning General networking knowledge - LAN / WAN / VPN / DNS / TCPIP General networking hardware - routers / switching / firewall IIS 6/7 Web technologies Hewlett-Packard SANs & Servers Successful candidate will possess Ability to conduct research into a wide range of computing issues as required Ability to absorb and retain information quickly Ability to present ideas in user-friendly language Exceptional written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Strong documentation skills Highly self-motivated and directed Keen attention to detail Proven analytical and problem solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Exceptional customer service orientation Experience working in a team-oriented, collaborative environment Must be able to work extended / flexible hours / varying weekend, holiday and overnight on-call as necessary. Must be able to lift and transport moderately heavy objects, such as computers and peripherals.

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expires on 05/13/2017