Account Manager

Customer Service for WKYC
Cleveland-Akron, Ohio

posted on August 03, 2019

job posting:

Category: Media - Journalism - Newspaper Position/Title: Account Manager Primary Industry: Broadcasting - Radio - TV Manage Others: No Details: WKYC Studio 3, a TEGNA property, is looking for a motivated and creative Account Manager to help manage maintain and expand our clients using TEGNA products and services. The Account Manager will work closely with our team of designated Account Executives to help them manage their book of business, track fulfillment of campaigns and help increase their share of business in the Cleveland DMA and beyond. Responsibilities Demonstrates proof of performance for customer campaigns. This includes production, providing clients with broadcast posts and digital recaps – (broadcasts posts are completed by Sales Assistant reviewed for accuracy by Account Manager) Develops pre-sale material including initial avail, package, sports, specials, and digital recommendations. Assists designated Account Executives with maintenance of contracts, make-goods, and overall customer service. Works with Sales Assistants to prepare and sell through make-goods. Resolves scheduling issues and program changes. Works with all departments in the station to fulfill sponsorship and promotions. Works with Traffic Department as necessary to facilitate accurate scheduling of customers’ traffic. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace. Vacancy Type: Full Time Date Posted: 8/2/2019 Closing Date: 9/2/2019 City: Cleveland State: Ohio Experience: None Requirements: Here's what we need: Minimum 2 years of account service in a professional, fast paced environment. College Degree preferred. Ability to work effectively and independently as part of a team. Ability to effectively communicate directly with clients. Ability to effectively handle multiple tasks and projects under deadline pressure. Proficient in Microsoft Office and extremely computer literate. Ability to effectively solve problems. Must be detail oriented and able to hit deadlines. Creative and able to adapt quickly to change. Strong written and verbal communication skills, as well as strong organization and time management. Valid driver’s license with an excellent driving history, as well as reliable transportation and proof of insurance. 1 Year of media experience required for this position To be considered a candidate for an opening at WKYC – you must complete the online application for this position at: Paper resumes or any electronic information received that does not come thru the online application process will not be considered part of the applicant pool. Contact: Apply Online URL:

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expires on 09/02/2019